MIDNIGHT DREAM

Overall Experience: 2.5/5

I ordered the Midnight Dream Navy Blue abaya as a trial purchase. The fabric quality was fine, but I was disappointed with the finishing and attention to detail.

For an abaya costing PKR 5,000, plus shipping charges, I expected better quality control before dispatch. Unfortunately, the press buttons on the neckline were missing, and I had to seek a tailor’s help to get them fixed. Customers should not have to spend additional time and money correcting such avoidable issues.

I placed my order through their WhatsApp AI assistant, but reaching a human representative initially was difficult. They offer a first-time customer discount on WhatsApp orders, but not through their website.

Their team contacted me on WhatsApp regarding the issue, but no solution was offered. The product was also temporarily removed from the website, so I couldn’t post my review. Now that it is available again, I want to share my experience to help other customers make an informed decision.

On the positive side, shipping and tracking updates were provided on time. However, I found the WhatsApp experience frustrating. The AI bot was difficult to deal with, and the repeated messages became intrusive enough that I eventually had to mute the chat.

Overall, I feel their prices are high for the quality and designs offered, especially when customers are also paying for shipping. While the fabric itself was fine, better finishing, proper quality checks, and more responsive customer service would make a significant difference.

Would I order again? Based on this experience, I would be hesitant. Even small finishing details matter, particularly at this price point.

Overall Experience: 2.5/5

I ordered the Midnight Dream Navy Blue abaya as a trial purchase. The fabric quality was fine, but I was disappointed with the finishing and attention to detail.

For an abaya costing PKR 5,000, plus shipping charges, I expected better quality control before dispatch. Unfortunately, the press buttons on the neckline were missing, and I had to seek a tailor’s help to get them fixed. Customers should not have to spend additional time and money correcting such avoidable issues.

I placed my order through their WhatsApp AI assistant, but reaching a human representative initially was difficult. They offer a first-time customer discount on WhatsApp orders, but not through their website.

Their team contacted me on WhatsApp regarding the issue, but no solution was offered. The product was also temporarily removed from the website, so I couldn’t post my review. Now that it is available again, I want to share my experience to help other customers make an informed decision.

On the positive side, shipping and tracking updates were provided on time. However, I found the WhatsApp experience frustrating. The AI bot was difficult to deal with, and I eventually had to mute the chat.

Overall, I feel their prices are high for the quality and designs offered in daily wears and in occasions, especially when customers are also paying for shipping. While the fabric itself was fine, better finishing, proper quality checks, and more responsive customer service would make a significant difference.

Would I order again? Based on this experience, I would be hesitant. Even small finishing details matter, particularly at this price point.