Shipping & Delivery Policy

PAKISTAN:

  • Made-To-Order: 8 to 12 business days

  • Ready To Ship: Within 24 to 48 business hrs. 

If your selected size is temporarily unavailable, processing may take up to 7 additional days. Our team will inform you promptly if this occurs.

DELIVERY TIMELINES

Delivery time depends on your city and courier availability. While most orders arrive within standard courier timelines, delays may occur due to location or external factors beyond our control.

ORDER DISPATCH & TRACKING

Once your order is dispatched from our end, you will receive a WhatsApp message with your tracking ID, allowing you to monitor your parcel until it reaches you.

DELIVERY ISSUES

If you experience any delay, courier-related concern, or have not received your order within the expected time, please feel free to reach out.

Email: info@blackcamels.com.pk
WhatsApp or Call: +92 345 2811152


INTERNATIONAL:

  • Made-To-Order: 8 to 12 business days (excluding transit time).

  • Ready To Ship: Within 24 to 48 business hours. (excluding transit time).

Please note that any applicable taxes, duties, or fees are the customer's responsibility. Delivery timelines may vary depending on your destination and courier service.

Additional taxes, fees or levies may apply according to local legislation. In some cases, recipients may be required to pay import duty or formal customs entry fees. Any customs or import duties are charged once the goods reach the destination country and these charges are your responsibility and must be paid by the recipient. Unfortunately, we have no control over these charges and cannot tell you what the cost would be, as customs policies and import duties vary from country to country.

Some countries also have import restrictions on certain products or materials. It is the customer’s responsibility to ensure that our products are permitted for import to their selected destination. You may contact your local customs office for guidance. 


Delivery may be delayed by local customs because of this, but unfortunately this is out of our control.