Can I customize my abaya in a different color, size or design?
Yes! We offer custom sizing and color options, allowing you to tailor each order to your exact needs. Simply mention your requirements at checkout or message us before ordering.
Do you ship internationally?
We do. Please read our Shipping Delivery Policy. https://blackcamels.com.pk/pages/shipping-delivery-policy
Can I return or exchange my order?
We accept returns and exchanges for Inventory Style products in unused condition. Custom orders, discounted items, and altered products are non-returnable.
What if I receive a defective or wrong item?
In the event of receiving a damaged, defective, or incorrect item, you may request a replacement within 48 hours of delivery by contacting us at info@blackcamels.com.pk or WhatsApp/call: +92 345 2811152. Please include your order number and clear photos and videos of the issue.
I've entered an incorrect shipping address, what should I do?
If your order has not yet been dispatched, there's no need to worry. We can assist in changing the shipping address. Please WhatsApp or call: +92 3452811152 with your order number and the correct address.
How can I determine the right size for my order?
We provide a size chart on our website to assist you in selecting the correct size. If you require further guidance or measurements, please don't hesitate to reach out to us.
